Privacy Policy | Accord Insurance Broking Pte. Ltd.

About Us

Accord Insurance Broking Pte. Ltd. (AIB) is a licensed insurance broker regulated by the Monetary Authority of Singapore. We provide independent advice and insurance broking services to individuals and businesses.

Company details: Accord Insurance Broking Pte. Ltd. (AIB), UEN No. 202328306R. Registered office: 48 Toh Guan Road East, #01-151 Enterprise Hub, Singapore 608586.

Personal Data We Collect

We may collect personal data that you provide or that is generated through your use of our services, such as:

Identity and contact information (name, NRIC/FIN where required, phone, email, address)
Policy and risk-related information needed for quotes, placement, and claims support
Employment or business details relevant to specific insurance products
Payment and billing information (if applicable)
Website usage data (IP address, device information, and cookies)

How We Use Your Data

We use personal data for purposes that are necessary and reasonable, including to:

Provide insurance advice, quotations, placement, renewals, and claims support
Verify identity and eligibility where required by law or insurers
Communicate with you about your policies, enquiries, or claims
Comply with legal, regulatory, and industry obligations in Singapore
Improve our website, services, and client experience
Send service-related updates and, where consented, marketing information

Disclosure of Personal Data

We may disclose your personal data only when necessary to:

Insurers, reinsurers, and service providers to provide quotes, coverage, and claims handling
Regulators or authorities, including the Monetary Authority of Singapore, when required
Professional advisers and auditors under confidentiality obligations

We do not sell personal data to third parties.

Data Retention and Security

We retain personal data only as long as it is necessary for business, legal, or regulatory purposes. We implement reasonable security measures to protect personal data from unauthorised access, disclosure, or misuse.

Access, Correction, and Withdrawal of Consent

You may request access to or correction of your personal data, or withdraw consent for certain uses, subject to legal and contractual restrictions. Please contact us at info@aib.sg for assistance.

Cookies

Our website may use cookies and similar technologies to improve functionality and analytics. You may adjust your browser settings to block or delete cookies, but some features may not function properly.

Cross-Border Data Transfers

Where personal data is transferred outside Singapore, we will take steps to ensure that the recipient provides a standard of protection comparable to the PDPA requirements.

Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will be posted on this page.